Job Description:

As a Guest Service Agent with Accor, your job is to execute the Service Promise to our Guests through the proper training provided. In order to deliver on this promise, it all starts with the right attitude and a smile!

Job Responsibilities:

Execute the daily functions of arrival and departure for guests in a manner keeping with the Brand Standards.
Handle Due-Out and Discrepancy updating in communication with the Housekeeping Department.
Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working.
Perform registration process by obtaining data from guest and by observing the established guidelines.
Cash handling and credit processing as required, to include Gift Card redemption.

Job Requirements:

Must have the ability to handle a multitude of tasks and Guest requests.
Minimum of 1 year previous Hotel experience is an asset.
Highly organized, results-oriented with the ability to be flexible and work well under pressure.
Excellent written and verbal communication, interpersonal and leadership skills.
Fluency in French or Arabic language is a must.

Job Details:

Company: Accor

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

Jobarabic.com

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