Website Radisson
Job Description:
As a Guest Service Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Job Responsibilities:
- Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
Job Requirements:
- Hands-on approach with a can-do work style
- Arabic Speaker
- Experience in front office beneficial but not essential
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Personal integrity, with the ability to work in an environment that demands excellence
- Experience of working with IT systems on various platforms
Job Details:
Company: Radisson
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
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