Job Description:

Responsible to provide excellent guest services while manning the reception and being the central point of contact for information and billing related matters

Job Responsibilities:

Maintain daily logbook and conduct informative handover to next shift ensuring
Use guest name whenever possible in accordance with hotel standards.
Obtain all necessary information upon check-in, following hotel credit procedures.
Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.
Convey information and messages to appropriate personnel
Be aware of facilities and points of interest within Dubai and surrounding areas to assist with any guest inquiries.
Handle guest messages and mail
Handle the guest checkout process in accordance with hotel standards
Welcome, recognize and maintain eye contact with all guests

Job Details:

Company: Farnek Services LLC

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

Jobarabic.com

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