Website Anantara Hotels, Resorts and Spas
Job Description:
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay.
Job Responsibilities:
- You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Job Requirements:
- Excellent communication skills; fluency in English is required
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
- Be able to work shifts, weekends and public holidays
- We specifically require Russian candidates for the same
- A strong focus on customer service
Qualification & Experience:
- Prior experience in hotel front office operations is preferred
Job Details:
Company: Anantara Hotels, Resorts and Spas
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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