Job Responsibilities: Trains or assists wit training new telephone operators in performance of job duties. Provides information about hotel services to guests. Receives guest messages and deliver the same to the guest. Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed. Assists in reporting telephone equipment or service … Read more
Job Description: To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. The Reservation Agent captures details from the incoming calls and coordinates each reservation to … Read more
Job Description: As a Room Service Sales Agent you are responsible to co-ordinate all service requirements addressed to Room Service department, Primarily responsible for guest orders from room via phone or any other ordering devices like mobile apps, TV etc. Also punches the food and beverage orders on to the Point of Sales systems like Micros POS. You should also … Read more
Job Description: Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Job Responsibilities: To maintain and control petty cash … Read more
Job Description: As a Dry Cleaner, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the Laundry function. Job Responsibilities: Labels items when ready for pickup or delivery. Performs other related duties as assigned. Operates dry cleaning machines, washers, and dryers. Cleans, presses, irons, and steams clothing and … Read more
Job Description: Manage the bar operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals. Adhere to federal, state, and local regulations concerning health, safety, responsible service of alcohol, or other compliance requirements, as well as brand standards and local policies and … Read more
Job Description: As a Reservation Team Leader, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Team Leader is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs . Specifically, a Reservations Team Leader will perform the following tasks to the highest standards: Job Responsibilities: Prepare … Read more
Job Description: Enhance Groups, Promotions & Incentives unit through direct interaction with corporate customers and the travel trade to help the unit achieve set revenue targets while offering prompt and efficient customer service. Arabian Adventures portfolio only: Role holders focusing on Arabian Adventures ? Hotel Representation will be accountable for the sale of tours, excursions, … Read more
Job Description: We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work … Read more